We routinely use your personal information:
For record keeping and other administrative purposes, as required by law.
We will not provide your personal information to anyone else unless you consent thereto or one of the following exceptions applies:
When we share your personal information with selected service providers who work on our behalf, for specific defined purposes related to public services we provide we will ensure that appropriate protections of your personal information are in place with these third parties, in accordance with our obligations under the POPIA.
We are very careful with special personal information, and where practical, we usually group personal information together as aggregated data so that individuals cannot be identified.
Unless we have your clear informed consent or the law clearly allows us in certain limited circumstances, we will not
6.1 Storage and data security
We respect and protect your privacy and store your personal information according to generally accepted information security practices. We take all reasonable steps to protect the personal information held in our possession against loss, unauthorised access, use, modification, disclosure, or misuse. The Department of Community Safety will promptly with any accidental or unauthorised disclosure of personal information.
Storage of personal information (and the disposal of information when no longer required) is managed in accordance with the Western Cape Government records management regime as provided for in the Provincial Archives and Records Service Act of the Western Cape, 2005. When the personal information we collect is no longer required, we delete or destroy it in a secure manner, unless we are required to maintain it because of a law, or court or tribunal order.
Where a breach of personal information occurs, we will notify the Information Regulator and affected individuals as required. We will aim to provide you with timely advice to ensure you are able to manage any loss—financial or otherwise—that could result from the breach.