Economic Sector Support: Customer Service Training | Western Cape Government

Economic Sector Support: Customer Service Training

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Cape Winelands and Garden Route - Customer Service Training

 

The Department of Economic Development and Tourism is pleased to announce an exciting opportunity for hospitality and tourism businesses in the Cape Winelands and Garden Route districts.

We invite you to nominate your staff to participate in an accredited CATHSSETA Customer Service (NQF level 4) programme.

Training Details

  • Cape Winelands: 2 groups of 25 participants per group
  • Garden Route: 2 groups of 25 participants per group

Important Information 

  • Nomination Deadline: Wednesday, 19 June 2024
  • Registration: Places will be secured on a first come, first serve basis.

Why Participate?

  • Accredited Programme: Enhance the professional qualifications of your staff with a recognised certification.
  • Improve Service Standards: Equip your team with advanced customer service skills to exceed guest expectations.
  • Boost Business Reputation: Superior customer service can significantly improve customer satisfaction and loyalty.

How to Nominate:

To nominate staff, please complete the nomination form here or scan the QR Code below:

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Don't miss this opportunity to invest in your team's growth and improve your business's service quality.

Act now to secure your spots!

For more infomation, please contact Nomthandazo at Nomthandazo.Losi@westerncape.gov.za

 

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The content on this page was last updated on 11 June 2024