Western Cape Police Ombudsman | improve relations between the police and the communities

Together we can ensure professional policing in the Western Cape.

The Western Cape Police Ombudsman seeks to enhance the effectiveness and efficiency of the police services and to improve relations between the police and the communities by investigating complaints of police inefficiency and / or a breakdown of relations between the police and any community.

Contact us

Phone:

+27 (0)21 483 0669

Monday to Friday (excluding public holidays)
7am to 4pm

E-mail:

ombudsman@wcpo.gov.za

Address:

6th Floor

80 St. Georges Mall

Cape Town

8001

Waldorf Building

Our Vision

A Western Cape society where there is mutual respect and trust between the people and the police.

Our Mission

We investigate and seek to resolve complaints against police inefficiencies and / or a breakdown in relations between the police and any community. We do this impartially and independently.

Our Values

Integrity
Trust
Accountability
Fairness
Quality
Dedication
Partnerships
Empathy

Lodge a complaint

Who can lodge a complaint?

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Contact us

A Western Cape society where there is mutual respect and trust between the people and the police.

We investigate and seek to resolve complaints against police inefficiencies and / or a breakdown in relations between the police and any community. We do this impartially and independently.

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Lodge a complaint

Who can lodge a complaint?

Read more

Contact us

A Western Cape society where there is mutual respect and trust between the people and the police.

We investigate and seek to resolve complaints against police inefficiencies and / or a breakdown in relations between the police and any community. We do this impartially and independently.