Tourism Safety Tips
Welcome to Cape Town and the Western Cape
Like in other top destinations, it's important to be safe and vigilant while exploring our province. Our Tourism Safety and Support unit provide assistance to international tourists who may find themselves in distress.
How we provide support
We offer the following:
Providing emotional support & hospital visits
Contacting family & friends
Making logistical arrangements
Liaising with embassies and consulates for passports
We don't offer:
Financial assistance
Replacing lost items
Providing medical attention
Compensating for loss
Offering legal advise
For assistance
Contact Us
Neo Mocumi: +27 (0) 82 554 2010 (Tourism Safety Officer for Cape Town, Overberg, Winelands and West Coast)
Ilze Jacobs: +27 (0) 82 972 2507 (Tourism Safety Officer for Garden Route and Karoo)
Or email: tourismsafety@westerncape.gov.za
Emergency Numbers
CAPE TOWN
Any emergency from a mobile: 112
(Fire/Rescue/Medical/Ambulance/Law Enforcement)
Any emergency from a landline:107
(Fire/Rescue/Medical/Ambulance/Law Enforcement)
South African Police Service: 10111
Wilderness Search & Rescure: +27 +21 937 0300
NSRI Sea Rescue: +27 (0) 87 094 9774
Rape Crisis Line: +27 +21 447 9762
Safe Travels
Wishing someone 'safe travels" means hoping that they have a journey filled with good fortune and memorable experiences. The Safe Travels website provides the answers you need to ensure your trip to Cape Town and the Western Cape is packed with unforgettable moments and free from unnecessary concerns.