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Department of Economic Development and Tourism

Disaster Risk Reduction in Tourism

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Building resilience: Disaster preparedness for Tourism Businesses

Events such as COVID-19, civil unrest, floods, wildfires, and the energy crisis have exposed how susceptible small and medium-sized tourism businesses are to unexpected challenges that may threaten their continuity. To help businesses become more resilient, DEDAT has developed a disaster risk guide and offers training sessions on how to use it for effective risk management and preparedness.

What is Disaster Risk Reduction in Tourism?

Disaster Risk Reduction in tourism involves strategies and measures to minimize the impact of natural and man-made disasters on tourism businesses and destinations. It involves among others:

  • Risk Assessment: Identifying potential hazards (e.g., earthquakes, floods, pandemics) and assessing their impact on tourism infrastructure and operations.
  • Preparedness: Developing emergency plans, conducting regular drills, and training staff to respond effectively to disasters.
  • Mitigation: Implementing measures to reduce the severity of disasters, such as building resilient infrastructure and promoting sustainable practices.
  • Response: Establishing protocols for immediate action during a disaster to ensure the safety of tourists and staff.
  • Recovery: Planning for the swift restoration of tourism activities post-disaster, including marketing strategies to rebuild the destination’s image.

Activities can be carried out as a four-step process:

  • Conducting a needs and risk assessment 
  • Determining disaster risk reduction measures
  • Implementing disaster risk reduction measures, and
  • Monitoring and evaluating the effectiveness of the measures. 

The benefits of implementing disaster risk reduction include: 

  • Safety and Security: Ensuring the safety of tourists enhances their confidence and willingness to visit.
  • Business Continuity: Effective disaster risk reduction strategies help maintain operations during and after disasters, reducing financial losses.
  • Reputation Management: Demonstrating preparedness and resilience can improve a destination’s reputation, attracting more visitors.
  • Sustainability: Promoting sustainable practices as part of disaster risk reduction can lead to long-term benefits for the environment and local communities.

To guide tourism businesses and destinations on how to better prepare for, and respond to, disasters DEDAT in association with Disaster Risk Management NPC, has developed a comprehensive guide. Click on the link below to download. 

Contact Us

For more information, please contact us at DEDAT.SectorSupport@westerncape.gov.za.

Should you be interested in attending a one-day disaster risk training session, please click on the link below and we will try to accommodate you at a future training event.