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Department of Economic Development and Tourism

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58% of e-visas rejected because date of travel already passed

03 May 2023

In the National Council of Provinces, the National Department of Home Affairs has revealed that of the 6 329 e-visas it rejected, 3 687 (58%) were rejected as a result of the date of travel already having passed. To put it simply, they simply weren’t got to in time.

This follows an earlier revelation by the same Department that, at that time, only 48.7% of all e-visa applications received had been processed. It was further revealed that of those that had been processed, only 3.2% of the total received had been granted.

E-VISA Applications

 

Received

Processed

Approved

Total Rejected

Rejected: Travel Dates Passed

Total No. Applications

13887

6769

440

6329

3687

       

Source: NCOP Written Question 1030

 

E-visas are intended provide a convenient option for visitors to make their visa applications online, instead of having to visit a South African Mission. 14 countries are eligible for e-visa applications: Cameroon, China, DR Congo, Egypt, Ethiopia, Kenya, India, Iran, Mexico, Nigeria, Philippines, Pakistan, Saudi Arabia, and Uganda.

It is deeply concerning that inefficiencies in our e-visa regime continue to add a barrier to our tourism recovery, and our drive to increase connectivity within the African continent and attract more African tourists to our destination. This should be fully enabled by our visa regime, and not restricted, as is currently the case.

While the recent commitments from President Cyril Ramaphosa to address the serious issues with the visa system are welcomed, words no longer count.

Decisive action is required along with timelines to address the well-known challenges.

The Western Cape Government stands ready to assist in any way possible so that we can grow our tourism economy and create many more jobs for our citizens.

Media Enquiries: 
Georgina Maree
Spokesperson for the Provincial Minister of Finance and Economic Opportunities
(Responsible for the Provincial Treasury and the Department of Economic Development and Tourism)
Cell: 076 423 7541
Email: georgina.maree@westerncape.gov.za