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Department of the Premier

Western Cape Government Contact Centre

Service ID:
10165
Topics:
Education and Learning Jobs, Bursaries and Internships
Walk in centre

If you need help or guidance accessing government services and information, you can speak to one of our friendly Contact Centre agents, through a number of channels which we provide. 

Located at 9 Wale Street, in the heart of the Cape Town CBD, the Western Cape Government Walk-in Centre is a central and convenient point of access to government information and services where you can chat to our front desk staff face-to-face, no appointment needed. 

Our agents are well informed with updated government information, services and opportunities, which are easily obtained through our various access channels.

The Contact Centre shares a reception area with our Western Cape Government eCentre Programme, which provides free information and communications technology services, including:

  • internet access;
  • basic/accredited computer training;
  • printing facilities; and
  • access to information. 

Speak to one of our friendly Contact Centre agents or access free information on government services. 

Contact us using our webform

View e-Service

Visit our Walk-in Centre or send Snail Mail: 9 Wale Street, Cape Town, 8000

You can also:

Please note our operating hours are:

  • Monday –  Friday: 8am – 5pm
  • Weekends – 8am –  1pm
  • Public Holidays – Closed