Using public transport for your daily commute to and from work or school can outdo travelling by car in a variety of ways:
- Cost-effective: Besides the cost of petrol, you won’t have to pay for parking and car maintenance expenses will be reduced.
- Convenient: Public transport operators will supply you with a schedule so that you can plan ahead.
- Eco-friendly: This report suggests that using public transport can encourage people out of their cars and provide a cost-effective way to tackle climate change.
- Accessible: Metrorail, MyCITI and Go George are disabled-friendly.
- Time-saving: Travel by train or buses like MyCITI, who use special lanes, to avoid peak hour traffic.
Safety and security is a priority for Western Cape public transport operators. They’ve established communication channels for passengers to feel safer when using their facilities.
Go George safety training
Go George is the first integrated bus service in South Africa’s non-metro and rural areas providing residents with transport services that are safe, reliable and affordable.
How Go George makes its passengers feel safer:
- As part of the operator contract, drivers must drive considerably and within the law.
- Tracking devices monitor the speed so that the driver can remain within the limit.
- Go George has established rules for passengers to play their part in travelling safely.
Read more about the different ways Go George prioritises passenger safety.
Golden Arrow Bus Services helpline
Golden Arrow Bus Services (GABS) operates in the Cape Town metropolitan and transports 48.5 million passengers annually.
Any incidences such as accidents, stone throwing, robberies and diversions on GABS buses can be reported on the
toll free number 0800 65 64 63 which is printed on the back of all multi journey tickets.
Metrorail safety awareness campaign
Metrorail Western Cape is the train service transporting citizens to and from its 122 train stations in the province.
Safety tips
- Do not climb on top of moving trains.
- Do not try to get on/off a moving train.
- Do not stand beyond the yellow line on the platform.
- Always use the foot bridge to cross railway lines.
- Train surfing is not allowed.
- Do not cross the railway lines.
- Do not talk to strangers.
- Train doors must be closed when train is in motion.
- Avoid dark and remote corners.
View the safety campaign poster on Metrorail’s website.
MyCITI
MyCITI is Cape Town's Bus Rapid Transit (BRT) system which transports citizens in and around the Cape Metropole. Its Rules document includes information about passenger safety and security.
You can speak to a staff member if you feel threatened by unruly and aggressive behaviour.
You can also register a concern with an Authorised Officer or call the contact centre at 0800 65 64 63.